1. The package was more than a month late.
I was not informed until i asked them about it.
2.The items did not come with a retail box. The product page did not say it came without a retail box. I assumed it would.
Anyways, a bit tacky to see $50 china in a plastic bag and bubble wrap.
3.The biggest gripe that i have is that I paid $20 for gift wrapping that was useless. Surely if I buy 4 of the same item it's normal to think that i would be giving it to 4 different people? I am at a loss to understand the reasoning of taping two items and wrapping the bow around them! So i thought to myself, okay lets cut the bow and at least use the wrapping paper.
But I was wrong... they put tape between the two items (and at all 4 corners) which tore the wrapping paper no matter how carefully i peeled it.
So, after wasting $20 dollars on the gift wrap service I had to wrap it myself. I emailed them concerning this (with photos included) but I have not heard from them.
This person wrote the review because of poor customer service of gift wrapping from The Bowl Company and attached photo s. Reviewer claimed that he or she wants The Bowl Company to "dont want anything. i just want people to know what the company is like".
The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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